As written in The Conversation Canada by Celine Latulipe, Professor, Computer Science.
Filing taxes every year is an important and necessary task in Canada. But for many, tax preparation and filing can be overwhelming. One reason is that tax forms can sometimes be hard to interpret, especially because most people only deal with them once a year.
Another factor is the shift to digital: tax forms are often delivered electronically; tax software has become the preferred method for tax preparation and filing; and the Canada Revenue Agency (CRA) prefers to send all tax information electronically through the CRA MyAccount.
With this digital system, it’s typically necessary to access tax forms and previous Notices of Assessment by logging in to your CRA MyAccount. This can be a barrier for those with less experience using computers and online accounts, such as some older adults.
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